While the centre point of production and operations is the optimization of efficiency of all production people, systems and processes it is expected that the right policy, strategy and decisions are in place to drive the right results, necessary change and timely necessary change and timely outcomes. Production and operations managers are people who manage people, systems and processes while implementing appropriate policy, strategy and decision to achieve organizational goals and objectives. The job of production and operations managers include acquisition and utilization (and transformation) of resources such as materials, finance, facilities and machinery information and data, technology manpower and time to produce tangible products and/or deliver customer service.
This “job” relates to different roles and job responsibilities in the areas of:
- Operations planning and scheduling
- Procurement and purchasing
- Quality management
- Human Resources Management and Job Design
- Facilities and Maintenance
- Stores Warehousing and Inventory
- Customer Service
- Transport and Logistics
- Supply Chain management
- Factory / Plant Management
- General Operations Management
Hence, production and operations management is not just about “transformation” or “convention” of raw materials into finished products but a who gamut of strategic, tactical and day-to-day operations management of an organization. That is why production or manufacturing manager is not the only member of the operations team. When an organization has an operations director or chief operating officer (COO), all production, quality, logistics and supply chain, safety health and environment (SHE), engineering maintenance and project, purchasing operations teams should report to him or her.
Production and operations management is a multidisciplinary area of knowledge involving different career paths. Nigerian Institute of Production Management (NIPM) guides you to tap into different career opportunities such as the post of:
- Production Supervisor
- Production Manager
- Stores/Warehouse Officer/Manager
- Material Planner/Inventory Controller
- Quality Control/ Quality Assurance Officer or Manager
- Logistics Officer/Manager
- Transport Officer/Fleet Operations Manager
- Procurement/Purchasing Officer/Manager
- Materials Manager
- Customer Service Officer Executive/Managers
- Business Operations Manager
- Operations Management Consultant
- Manufacturing/Supply Chain Director
- Operations Director
- Chief Operating Officer (COO)
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