Improve your communication internally and externally. NIPM Communication skills training helps you to achieve personal and corporate goals.
Connect with people, build bridges, fosters relationships and understanding. Learn the principles and apply the techniques required for effective performance. Drive results using the right communication mix, methods and strategies for problem solving and innovative decision making, managing reputation and building relationships with stakeholders.
Get impressive results from professional corporate and personal communications.
Introduction
Effective communication is the backbone of any successful organization.
Clear and concise communication with employees, teams, management, customers, suppliers and stakeholders is crucial for achieving operational efficiency, building strong relationships, and driving business growth. Nigerian Institute of Production Management (NIPM Nigeria) has implemented innovative supervisory and management development training programs for leading multinational companies and Federal Government organizations for over 30 years. Our Communication Skills Workshop is designed to equip professionals with the skills and knowledge necessary to improve internal and external communications, especially with employees, teams, management, suppliers, customers, government agencies, shareholders and stakeholders.
Course Objectives
The objectives of this workshop are to:
– Develop effective communication skills for interacting with employees, customers, suppliers, teams, management, government agencies and other stakeholders.
– Improve clarity and concision in written and verbal communications
– Apply appropriate technology tools in communication
– Enhance active listening and conflict resolution skills
– Foster a culture of open and transparent communication
– Build strong relationships and foster understanding
Course Outline
The workshop will cover the following topics:
- Effective Communication Fundamentals: Understanding Communication Concept, Importance, Types, Methods, Functions and Barriers
- Internal Communication: Strategies for Communicating with Employees, Labour unions, Teams and Management
- External Communication: Building Strong Relationships with Customers, Suppliers/Contractors, Government agencies and other Stakeholders
- Active Listening and Conflict Resolution: Techniques for Resolving Conflicts and Improving Communication
- Clear and Concise Communication: Writing Effective Reports and Messages
- Verbal Communication: Presentation and Negotiation Skills
- Building Trust and Credibility: Strategies for Establishing Strong Relationships
- NIPM Communication and Report Writing Toolkits: Practical Tools for Effective Communication; Communication technology.
- Case Studies and Group Discussions: Applying Communication Skills in Real-World Scenarios
Training Methodology
The workshop will be delivered using a combination of lectures, case studies, group discussions, and interactive exercises. Participants will have the opportunity to practice communication skills, receive feedback, and learn from others.
Target Audience
This workshop is designed for professionals who interact with internal and external parties including:
– Senior Managers and Executives
– HR Managers
– Corporate Affairs/ Relations Managers
– Administration Managers/Officers
– Operations Managers
– Team leaders and supervisors
– Customer service representatives
– Communication and public relations professionals
Duration and Format
The workshop will be delivered over a period of 2 days covering 9 modules. The course can be delivered in a classroom setting or online, depending on the preference of the participants.
Benefits
The benefits of this workshop include:
– Improved communication skills and relationships with internal and external parties.
– Increased operational efficiency and productivity
– Enhanced conflict resolution and problem-solving skills
– Improved clarity and concision in written and verbal communication
– Increased trust and credibility with stakeholders
Course Fee
The course fee for selected levels 1 & 2 modules, #295,000 will include training materials, refreshments, and certification.
Certification
Participants who successfully complete the workshop will receive a certificate of completion.
Conclusion
Our Communication Skills Workshop is designed to equip professionals with the skills and knowledge necessary to improve internal and external communication with employees, teams, unions, management, transporters, teams, and management as well as customers, suppliers, shareholders, government agencies, communities and other stakeholders.
By developing effective communication skills, participants can build strong relationships, drive business growth, and achieve operational efficiency.
We look forward to your participation.
Contact Information
For more information on this workshop, please contact:
The Training Co- ordinator.
Tel./WhatsApp: 08023140750, 08069006671.