Mastering the art of negotiation and conflict resolution is critical to success in mordern business transactions, workplace, personal relationships, mediation and arbitration, international diplomacy and more.
Learn the principles and techniques for effective negotiation and conflict resolution at NIPM Nigeria. Bargaining for desired outcomes require professional knowledge. Acquire negotiation skills to secure favourable terms and reach amicable settlement. Deploy bargaining to resolve differences and seal advantageous deals.
Follow through a conflict resolution process using innovative approaches, strategies and methods. Learn from the experts and share real – life experiences.
Nigerian Institute of Production Management – NIPM Nigeria is a leading provider of top notch of innovative management education and training programs.
Introduction
Negotiation and conflict resolution are essential skills for professionals in today’s fast-paced business environment.
Nigerian Institute of Production Management (NIPM Nigeria) has implemented innovative supervisory and management development training programs for leading multinational companies and Federal Government organizations for over 30 years.
Our Effective Negotiation and Conflict Resolution Workshop is designed to equip professionals with the skills and knowledge necessary to negotiate effectively and resolve conflicts in a constructive manner, especially with stakeholders, teams, and management.
Course Objectives
The objectives of this workshop are to:
– Develop effective negotiation skills for achieving mutually beneficial agreements
– Enhance conflict resolution skills for resolving disputes and improving relationships
– Improve communication and interpersonal skills for effective negotiation and conflict resolution
– Foster a culture of collaboration and cooperation
– Build strong relationships with stakeholders, teams, and management
Course Outline
The workshop will cover the following topics:
- Negotiation Fundamentals: Understanding Negotiation Styles and Strategies
- Conflict Resolution: Techniques for Resolving Conflicts and Improving Relationships
- Effective Communication: Active Listening and Asking Questions
- Building Trust and Credibility: Strategies for Establishing Strong Relationships
- Negotiation Tactics: Using Time, Power, and Leverage Effectively
- Conflict Management: Strategies for Managing Emotions and Behaviors
- Collaborative Problem-Solving: Finding Mutually Beneficial Solutions
- Case Studies and Role-Playing Exercises: Applying Negotiation and Conflict Resolution Skills in Real-World Scenarios
- NIPM Case Files on Business Negotiation and Conflict Resolution: Analyzing Real-World Examples of Effective Negotiation and Conflict Resolution
Training Methodology
The workshop will be delivered using a combination of lectures, case studies, role-playing exercises, and group discussions.
Participants will have the opportunity to practice negotiation and conflict resolution skills, receive feedback, and learn from others.
Target Audience
This workshop is designed for professionals who negotiate and resolve conflicts with stakeholders, teams, and management, including:
– Managers and supervisors
– Sales and marketing professionals
– Procurement and purchasing professionals
– Human resources professionals
– Customer service representatives
Duration and Format
The Workshop will be delivered over a period of 2 days covering 9 modules. The course can be delivered in a classroom setting or online, depending on the preference of the participants.
Benefits
The benefits of this workshop include:
– Improved negotiation skills and ability to achieve mutually beneficial agreements
– Enhanced conflict resolution skills and ability to resolve disputes effectively
– Improved communication and interpersonal skills
– Increased collaboration and cooperation with stakeholders, teams, and management
– Stronger relationships and increased trust with stakeholders
Course Fee
The course fee will be #295,000 and will include training materials, refreshments and certification.
Certification
Participants who successfully complete the workshop will receive a certificate of completion.
Conclusion
Our Effective Negotiation and Conflict Resolution Workshop is designed to equip professionals with the skills and knowledge necessary to negotiate effectively and resolve conflicts in a constructive manner. By developing effective negotiation and conflict resolution skills, participants can build strong relationships, achieve mutually beneficial agreements, and drive business success. We look forward to the opportunity to deliver this workshop to your organization.
Contact Information
For more information on this workshop, please contact:
The Training Coordinator
08023140750, 08069006671.