Dr. Olaniyi Opanuga, founder, CEO and Chairman, Optimum Resources Limited and President/Chairman of Governing Council of Nigerian Institute of Production Management (NIPM) at recent workshop on Six Sigma remarked that operational excellence is the capacity to stay ahead of competition by ensuring consistent flow of superior value across business processes, the leadership vision intelligence and competence to drive creativity, innovation, change, continuous improvement and high performance team culture and wholistic commitment to long-term success.

According to Dr. Opanuga, the building blocks of operational excellence are the things we can do to deliver value to customers faster, cheaper, smarter and better always.

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