We are the leading provider of top-notch training courses for the hospitality industry when it comes to hotel and restaurant operations management, supervision, leadership, performance improvement and associated food and beverage production, quality, safety, hygiene, and customer service reliability.

 

Win with higher professional practice standards in hotel facilities and services, safe and high-quality restaurant food and beverage (F&B) production, guest/customer service and the supervision and management of operational processes across the organization.

 

Let NIPM high professional practice standards and code of ethical integrity define your guest and customer experience for competitive advantage.

 

NIPM training, certification and membership programs have become a nationally recognized lynchpin of the tradition of operational excellence in leading chain hotels and restaurants.

 

Nigerian Institute of Production Management- NIPM Nigeria as a regulatory professional body for Production and Operations Management supports organizations to lead change, drive innovation and operational excellence and higher performance.

 

Hotels and restaurants are engaged in production and operations which need to be managed professionally.

Introduction

The hospitality sector, comprising hotels and restaurants, plays a vital role in Nigeria’s economy, providing services that cater to the needs of tourists, business travelers, and locals alike.

 

To ensure that these establishments maintain the highest standards of quality, safety, and customer satisfaction, the Nigerian Institute of Production Management (NIPM) Nigeria offers training and membership programs specifically designed for the hospitality sector.

 

Importance of NIPM Nigeria to the Hospitality Sector

As a professional body promoting, advancing, and regulating standards of production and operations management in Nigeria, NIPM Nigeria recognizes the critical role that hotels and restaurants play in the country’s economy. By partnering with NIPM Nigeria, hotels and restaurants can:

 

■ Improve customer experience and satisfaction

■ Enhance operational efficiency and productivity

■ Ensure compliance with quality, health, safety, and environmental standards

■ Develop the skills and competencies of their staff.

■ Increase customer value and loyalty

■ Increase competitiveness

■ Increase sales and profitability

■ Boost corporate effectiveness and image

TRAINING PROGRAMMES FOR HOTELS AND RESTAURANTS

NIPM Nigeria offers a range of training programs designed to address the specific needs of hotels and restaurants.

 

These programs include:

 

– Food and Beverage Production Operations

– Supervision Skills Training

– Health and Safety

– Maintenance Management

– Facility Management

– Security Vigilance and Guard Operations

– Team Building and Interpersonal Relations

– Emotional Intelligence

– Customer Relations Practices

– Relationship Management

– Customer Service Operations

– Leadership Workshop

– Management Skills

– Performance Management

– Effective Communication and Reporting Skills

– Improved Work Attitude and Ethical Behaviours

– Time Management

– Current Good Manufacturing Practice (cGMP) Certification Training

– Safe and Quality Food & Beverage Processing and Packaging

– Hazard Analysis Critical Control Points (HACCP) Certification and Diploma Training

– Total Productive Maintenance (TPM)

– Food Safety Management System (FSMS) ISO 22000

– Quality Management System (QMS) ISO 9001

– Environmental Management System (EMS) ISO 14001

– Occupational Health and Safety Management System (OHSMS) ISO 45001

– Supply Chain Management

– Procurement and Purchasing Management

– Inventory Management

– Store & Warehouse Management

– Logistics and Transportation Management

– Customer Complaints Handling and Conflict Resolution

– Employee Relations and Engagement

– Talent Management and Development

– Coaching and Mentoring

– Strategic Planning and Management

 

CORPORATE MEMBERSHIP BENEFITS

By becoming a corporate member of NIPM Nigeria, hotels and restaurants can enjoy the following benefits:

 

– Enhanced reputation and credibility

– Access to exclusive training and development programs

– Discounts on conferences, workshops, and seminars

– Opportunities for employee networking and professional development

– Use of the NIPM Nigeria corporate member logo

– Priority access to NIPM Nigeria’s events and programs

– Opportunities for collaboration and partnership with other member organizations

– Getting a Membership Certificate as a symbol of professional excellence and ethical integrity

– Observance of Code of Professional Practice Standards and Ethics

 

INDIVIDUAL MEMBERSHIP BENEFITS

Individuals working in hotels and restaurants can also benefit from becoming members of NIPM Nigeria.

Benefits include:

– Enhanced career prospects and earning potential

– Certification, Diploma, Advanced Diploma and Postgraduate diploma-PGD programs at a discount.

– Access to exclusive training and development programs

– Opportunities for professional networking and development

– Use of the NIPM Professional Letters – FNIPM, MNIPM, ANIPM.

– Discounts on conferences, workshops, and seminars

– Priority access to NIPM Nigeria’s events and programs

– Opportunities for collaboration and partnership with other member organizations

 

LET’S GET STARTED!

To take advantage of these benefits and improve your hotel or restaurant operations, customer satisfaction, and bottom line, join NIPM Nigeria today!

 

CONTACT US!

For more information about NIPM Nigeria’s training and membership programs, please contact us:

 

Call/Whatsapp: 08023140750, 08069006671

 

Join the Nigerian Institute of Production Management (NIPM Nigeria) community today and elevate your hotel or restaurant operations to new heights!