TRAINING & DEVELOPMENT | CONSULTANCY

 

Nigerian Institute of Production Management- NIPM is the leading provider of top – notch professional education and training in the Nigeria’s Catering, QSR and Hospitality sector for entrepreneurs, directors, executives, operations managers, production managers, logistics managers, facility managers, maintenance engineers, supervisors and technicians operational and customer service officers and front desk personnel for exceptional business performance and career growth.

If you are at the top of the charts or a market leader you need to keep up learning and development of your team for obvious reasons. Innovation and continuous improvement can only be jettisoned to the peril of any business.

Superb food and drinks or the best cuisines and desserts, locations and facilities backed by the right model are desired but you need professionally trained, certified and qualified people to provide excellent customer experience rooted in operational excellence and ethical integrity taught at NIPM School of Hospitality, QSR and Catering Studies.

 

Professional competence, customer satisfaction, sales volume, profitability and sustainable growth go hand in hand. Professional performance is central to success. Train and keep training your teams for higher performance.

 

In most cases poor managerial, supervisory and team leadership skills, low emotional intelligence,  poor knowledge of production, logistics, supply chain and  operations management, communication and connectivity issues, operational inefficiency, problem solving and decision making incompetence occasioning poor quality of work output, poor hygiene and sanitation, safety and security lapses, poor time management and  delays, low employee morale, and unethical practices are at the root of poor customer service which remains the chief source of competitive disadvantage in the catering, QSR and hospitality sector.

 

That’s why you need NIPM, the production and operations management standards regulating institution recognized by the Federal Government and in hospitality industry.

BECOME A MEMBER OF NIPM. GET CORPORATE MEMBERSHIP CERTIFICATE.

 

Join the big players and market leaders who are partnering with NIPM to build highly committed and productive professional workforce nationwide.

 

Boost your production systems and operational processes for maximum shareholder value. Maximize productivity, ensure customer satisfaction, increase profitability and achieve critical growth metrics and KPIs.

 

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PROFESSIONAL CERTIFICATION, DIPLOMA, ADVANCED DIPLOMA, PGD Courses.

 

Study Operations Management, Hospitality and Catering Facility Management, Customer Relationship Management, Maintenance Management, Store Management, Security Operations Management, Logistics and Supply Chain Management, Procurement and Purchasing Management, Food Quality, Safety & Environmental Management, Supervisory Management et. cetera.

 

PARTNER WITH NIPM FOR EXCELLENT STAFF TRAINING

Contact us today!

 

The Director of Education and Training,

School of Hospitality, QSR & Catering Studies,

Nigerian Institute of Production Management – NIPM

 

E-mail: info@nipmnigeria.com.ng

Tel./WhatsApp: 08023140750, 08069006671.

E-mail: info@nipmnigeria.com.ng