Drive continuous improvement, innovation and competitive advantage through high-quality human capital with NIPM training, certification and diploma programs.

 

Leading world-class energy organizations build top-notch corporate culture that supports talent development and professional development. This helps them to build high-value and high-impact professionals.

 

Managing operations in bulk storage and logistics hubs across the midstream and downstream supply chains requires a high level of professional competence and ethical grounding. Retail operations represent the final step in the downstream sector and interface directly with the final consumer, where operational, marketing and financial metrics count a great deal. In both depot and retail operations, the need for regulatory compliance is sacrosanct.

 

Nigerian Institute of Production Management (NIPM) Centre for Oil and Gas Operations Management Studies (COGOMS) provides internationally recognised training, certification and diploma programs for high-value professionals in the oil and gas industry who need to acquire and develop operational management knowledge, skills and competencies for higher performance.

NIGERIAN INSTITUTE OF PRODUCTION MANAGEMENT  

Centre for Oil and Gas Operations Management Studies (COGOMS)

PROGRAM TITLE: 

DEPOT & RETAIL OPERATIONS MANAGEMENT IN THE OIL AND GAS INDUSTRY COURSE  

(7 – Level: Basic Certificate, Advanced Certificate, Certification, Advanced Certification, Diploma, Advanced Diploma and Postgraduate Diploma)

■ COURSE SYNOPSIS

This professional program equips Depot Managers, Terminal Operators, Loading Supervisors, HSE Officers, Marketers, Retail Station Managers, and Logistics Coordinators with business, technical, regulatory, and operational knowledge, skills and competencies to manage petroleum depot and retail operations safely and profitably.

 

The Course aligns with NMDPRA Guidelines, JIPM Planned Maintenance Pillar, ISO 55001 Asset Management, and NFPA 30 Flammable Liquids Code.

 

Bulk storage and logistics hubs demand professional competence and ethical grounding due to the scale, complexity, and safety risks involved. Retail operations are the critical final interface with consumers, where operational efficiency, marketing execution, and financial performance directly determine profitability. Across both depot and retail operations, regulatory compliance is sacrosanct.

 

Participants will learn best practices in product receipt, bulk storage, loading gantry operations, retail station management, quality control, and logistics coordination.

 

The focus is on inventory accuracy, loss prevention, regulatory compliance, safety, truck turnaround time, and retail customer service excellence.

 

Through templates, flow charts, and global best-practice case studies from leading Nigerian, African, and international depots and retail chains, delegates will leave able to optimize throughput, reduce demurrage, ensure safe custody transfer, and drive retail profitability.

2-DAY COURSE OUTLINE

DAY 1: DEPOT OPERATIONS – RECEIPT, STORAGE, AND QUALITY CONTROL  

Session 1: Fundamentals of Depot & Retail Operations  

Learning Objectives:  

1. To explain the role of depots and retail outlets in the downstream oil and gas supply chain.

 

2. To describe the regulatory framework governing depot and retail operations under NMDPRA and NUPRC.

 

Learning Outcomes:  

1. Participants can map the end-to-end product flow from refinery to retail pump.

 

2. Participants can identify key licenses, permits, and compliance requirements for depot and retail operations.

 

Session 2: Product Receipt and Custody Transfer  

Learning Objectives:  

1. To demonstrate procedures for marine vessel, pipeline, and rail receipts including gauging and sampling.

 

2. To explain quantity verification methods, meter calibration, and bill of lading reconciliation.

 

Learning Outcomes:

1. Participants can conduct pre-discharge and post-discharge ullage surveys and calculate received volumes.

 

2. Participants can identify contamination risks and apply quality control tests for PMS, AGO, DPK, and LPG.

 

Session 3: Bulk Storage and Tank Farm Management 

Learning Objectives:  

1. To describe tank types, Automatic Tank Gauging ATG, and secondary containment requirements.

 

2. To explain inventory management, stock loss control, and overfill prevention systems.

 

Learning Outcomes:

1. Participants can interpret ATG data and reconcile book stock vs physical stock.

 

2. Participants can design a bund wall inspection and drip tray maintenance schedule.

 

Session 4: Depot Safety, Environmental Compliance and Ethics  

Learning Objectives:  

1. To identify fire, explosion, and spill hazards in depots and apply NFPA 30 and API standards.

 

2. To describe vapor recovery, static electricity control, emergency response protocols, and ethical conduct in custody transfer.

 

Learning Outcomes:

1. Participants can conduct a depot hazard identification and implement permit-to-work for hot work.

 

2. Participants can develop a spill containment, fire response plan, and uphold integrity in stock measurement.

 

DAY 2: DISPATCH, RETAIL OPERATIONS, AND PERFORMANCE OPTIMIZATION 

 

Session 5: Loading Gantry Operations and Dispatch to Retail  

Learning Objectives:  

1. To explain bottom-loading procedures, truck grounding/bonding, and meter proving.

 

2. To describe truck scheduling, queuing systems, and minimizing turnaround time to retail stations.

 

Learning Outcomes:

1. Participants can supervise safe loading of tankers and complete custody transfer documentation.

 

2. Participants can calculate truck loading rates and reduce dispatch delays using gantry metrics.

 

Session 6: Retail Station Operations Management 

Learning Objectives: 

1. To demonstrate wet stock management, pump calibration, and forecourt safety at filling stations.

 

2. To explain retail KPIs: throughput per pump, stock loss, customer service, and site profitability.

 

Learning Outcomes:

1. Participants can conduct daily retail stock reconciliation and investigate variances.

 

2. Participants can implement retail SOPs for product quality, quantity assurance, and customer handling.

 

Session 7: Depot & Retail KPIs and Loss Control  

Learning Objectives:  

1. To define key performance indicators: depot throughput, TAT, stock loss %, gantry utilization, retail sales volume, safety index.

 

2. To explain causes of product losses across the depot-retail chain and prevention strategies.

 

Learning Outcomes:

1. Participants can compute daily, weekly, and monthly stock reconciliation for depot and retail sites.

 

2. Participants can implement loss control measures from vessel receipt to pump nozzle.

 

Session 8: Regulatory Audits and Global Best Practices

Learning Objectives:  

1. To analyze case studies from leading depot and retail operators in Nigeria, Africa, and globally.

 

2. To prepare for NMDPRA audits and implement continuous improvement using international benchmarks.

 

Learning Outcomes:

1. Participants can complete a self-audit checklist for depot and retail licenses, safety, and metering.

 

2. Participants can draft a 90-day action plan to improve throughput, safety, retail sales, and compliance.

 

■ COURSE DELIVERABLES

1. Course Manual with NMDPRA compliance checklists for depot and retail

 

2. Templates Pack: Ullage Report, Stock Reconciliation Sheet, Loading Checklist, Retail Wet Stock Log, Truck TAT Tracker, Spill Response Flowchart

 

3. Certificate from NIPM Centre for Oil and Gas Operations Management Studies (COGOMS) based on program level completed

 

4. Post-Course Support: 7-Day Email Access to Faculty for Depot and Retail Compliance Questions

 

5. Industry Directory: Major depot hubs in Nigeria + African and Global operators for benchmarking

■ TARGET AUDIENCE

Depot Managers, Terminal Superintendents, Loading Supervisors, HSE Managers, Retail Station Managers, Supply Chain Managers, Quality Control Officers, Sales/Marketing Managers, Operations Managers, Distribution Managers, Logistics Coordinators, Petroleum Marketers, NMDPRA Compliance Officers.

 

■ DURATION:  

2 Days Physical Classes + 1 Week Online Tutorial Guidance or 4 – 8 Weeks Online (Basic Certificate, Advanced Certificate, Certification and Advanced Certification); 3 Months for Diploma, 6 Months for Advanced Diploma and 12 Months for PGD.

■ METHODOLOGY:

》Lectures, Depot & Retail Flow Simulations, Case Studies, Group Workshops, JIPM Model Plant Videos, POMBOK and SCOBOK Models Review, Loading Gantry & Forecourt Exercises.

 

》NIPM Programs are conducted both online and in occasional physical classes.

 

》NIPM Professional Certification involves examination.

 

》Professional Diploma, Advanced Diploma and PGD programs require submission of Project Assignments and Research Papers with occasional classroom lectures.

 

■ COURSE FEE:

As from ₦795,000.00

■ FACULTY LEAD

Dr Olaniyi Opanuga, PhD, MBA, MLS, PGD Eng.Mgt, FNIPM, FCIAM, FCMAI, FSCLSCMP, FSCPMP, FSCEMP, FIMC, CMC. CMBA, CMOpers.Mgt.,CEMC, CSCOMC, CMProjectM, CMOil & Gas Opers.Mgt., COPOM (c)

Internationally Certified Management Consultant with 40 years public and private sector experience and the Distinguished Professor of Manufacturing, Logistics, Supply Chain and Operations Management,

College of Production & Operations Management (COPOM).

《》 CASE STUDIES & BENCHMARKING: LEADING DEPOT OWNERS AND RETAIL MARKETERS

 

Nigeria:

1. Pinnacle Oil & Gas: 300-million-litre offshore mooring + onshore tank farm, Lekki FZT

 

2. Rainoil Limited: 150-million-litre capacity across Oghara, Calabar, Ijegun

 

3. NIPCO PLC: Major downstream depot operations, Dockyard Road Apapa

 

4. AA Rano: Waterside LPG & petroleum terminal, Ijegun Lagos

 

5. A-Z Petroleum: Independent marketers depot, Apapa

 

6. TotalEnergies Marketing Nigeria: Extensive depot network + 550 retail stations nationwide

 

7. MRS Oil Nigeria Plc: Tank farms in Apapa and retail network across Nigeria

 

8. Conoil Plc: Depot facilities and retail outlets nationwide

 

9. Oando Plc: Terminals in Apapa and retail service stations

 

10. Ardova Plc (AP): Storage terminals and retail network

 

Africa:  

1. Vivo Energy: Operates Shell-branded depots and 2,600+ retail stations across 23 African countries

 

2. TotalEnergies Africa: Leading downstream network with depots and 4,700+ service stations in 40+ countries

 

3. Puma Energy: Storage terminals and retail in 15+ African countries including Ghana, Tanzania, Zambia

 

4. Engen Petroleum: Major depot and retail network in South Africa, SADC region, acquired by Vivo Energy

 

5. PetroSA: Operates GTL refinery and depots in Mossel Bay, South Africa

 

6. Kenya Pipeline Company (KPC): Manages strategic depots in Nairobi, Mombasa, Eldoret, Kisumu

 

7. Sasol: Fuels depots and retail in South Africa and Mozambique

 

8. Libya Oil Holdings: OiLibya/Ola Energy depots and retail across North and East Africa

 

Global:

1. Shell plc: Global network of terminals and 46,000+ retail sites in 80+ countries

 

2. ExxonMobil: Storage terminals and 20,000+ branded retail stations worldwide

 

3. Chevron: Terminals and Caltex/Texaco/Chevron retail networks across Americas, Africa, Asia

 

4. BP plc: Major terminals and 20,000+ retail sites under BP, Amoco, Aral brands

 

5. TotalEnergies: Integrated terminals and 16,000+ service stations in 130+ countries

 

6. Saudi Aramco: Jazan and other bulk terminals + retail expansion via acquisitions

 

7. Phillips 66: Large US terminal network and 7,000+ branded retail outlets

 

8. Vopak: World’s largest independent tank storage operator with 70+ terminals globally

 

9. Oiltanking: Independent storage terminals across Europe, Americas, Middle East, Asia

 

10. Magellan Midstream: Major US refined products pipeline and terminal network