Advance your career in hospitality industry and QSR operations with swift response to customer needs and desires, drive excellent customer experience and loyalty by meeting or surpassing customer expectations with an environment systems and processes that facilitate exceptional quality service delivery culture of operational excellence and maximizing restaurant profitability in world class facilities are hinged on human resource capability which is at the centre of our training operations at the Nigerian Institute of Production Management (NIPM).
PGD RESTAURANT OPERATIONS MANAGEMENT
Advance your career in hospitality industry and QSR operations with swift response to customer needs and desires, drive excellent customer experience and loyalty by meeting or surpassing customer expectations with an environment systems and processes that facilitate exceptional quality service delivery culture of operational excellence and maximizing restaurant profitability in world class facilities are hinged on human resource capability which is at the centre of our training operations at the Nigerian Institute of Production Management (NIPM).
We do more than simply train people. We provide guidance on ethics and a template for your staff to operate by world class professional standards of production, logistics, supply chain and operations management.
Excellent customer experience, customer satisfaction and unfettered customer loyalty have effective, efficient and reliable production and operational processes as the underpinning foundations.
Maximize productivity, minimize waste, improve customer service, quality and customer value. Optimize your supply chains, improve response times from suppliers and to customers, reduce customer waiting time, reduce downtime, promote Overall Equipment Effectiveness, plant maintainability and reliability, zero-accident driven logistics etc.
NIPM Effective Restaurant Service Quality and Food Safety, Hygiene & Sanitation, Food Logistics Safety & Accident Prevention, Total Quality Management (TQM), Total Customer Satisfaction (TCS) for Exceptional Customer Experience, Maintenance & Reliability Skills for Optimum QSR profitability are training courses to help your organization maximize value and maintain high performance teams in a highly competitive hospitality industry.
Have a chat with us: 08069006671, 08023140750 (WhatsApp) or call: 08066411565, 09023194157.
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